How to Pick a Snow Removal Contractor

Well, after 10 years in the snow removal business with KG Landscape Management , I’d like to shed some light onto these questions, the industry as a whole, and how to find the best Minneapolis snow removal providers.

The best snow removal companies are those that address the challenges above, have the correct amount of dependable equipment , real customer service staff in place, loyal employees who they can count on, and have not overbooked themselves. There are so many low-priced snow vendors that simply do not take these considerations into account nor build the cost of addressing these 4 primary core concerns into their business model. Cheap snow plowing providers must rely on longer plowing routes to make their money, and this plan backfires during larger snow events (greater than 6 inches) when a route that normally takes 12 hours to complete can take up to 24 hours for the same driver to finish, who will most certainly be late and dangerously fatigued. When a manager asks themselves how well is a snow removal company is addressing the 4 primary reasons to succeed listed above, it is pretty easy to see that many snow removal companies are set up to fail.

To break the cycle of picking bad vendors, managers need to see where they went wrong in their decision making process, pick reputable companies that are built to succeed, and expect to pay more than last year for dependable service. A manager should ask a snow removal provider, “why will your employees be more reliable than our last vendors’, and how will you handle the big snow events more quickly than others?” as well as other questions that address the challenges listed above.

At KG Landscape Management we run a core fleet of 17 newer trucks and 3 bobcats, all of which are maintained diligently by our in-house mechanics. We have 3 account managers who work full time throughout the winter handling your customer service needs to answer your phone calls and return emails promptly. Our labor is provided only by our own employees, not sub-contractors. We also have a program in place that provides guaranteed hours to our snow removal operation employees so that they can afford to remain loyal to us throughout the uncertainty of winter. Our pricing schedules allow us not to dangerously overbook our routes, which gives us the ability to handle the big snow events and bend without breaking.

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